March 18 2020

Burlington Grocery Stores Have Changed Hours and Set Special Shopping Times for Vulnerable Customers

By: Rich Hosford

Grocery stores in Burlington are making adjustments to both keep customers and crew members safe and, in some cases, to offer special store hours to the more vulnerable populations during the spread of COVID-19 


Here is what has been posted thus far: 


Market Basket 


Beginning on Thursday, March 19, Market Basket will initiate senior shopping hours specifically geared to accommodate the needs of customers 60 and older. Each Tuesday, Wednesday and Thursday from 5:30 to 7 a.m. the stores will be open only to serve customers 60 and older.


According to the store, this is designed to enable these members of the community who are at greater risk with the coronavirus to shop in a less crowded environment, which enables social distancing.


“Our Associates really wanted to do this to serve many of our customers who are worried about their health,” said Joe Schmidt, Supervisor of Operations. “We are proud of how hard the team is working to serve all of our customers and address their needs. This will mean longer hours for them but everyone is willing.” 


The release adds that Market Basket has increased its cleanliness and hygiene standards by adding additional cleaning measures




Shaw’s will also be offering special shopping times for vulnerable people. 


“To help ensure that the most at-risk members of our community who must leave home to obtain groceries are taken care of, we are reserving 7 to 9 a.m. on Tuesdays and Thursdays for them,” the store posted. “During those times, we ask that you avoid shopping so that the stores can be available for senior citizens and other at-risk members of our community such as pregnant women and those with compromised immune systems. We appreciate your patience and support as you help us with this temporary request to ensure our neighbors' needs are met.” 


In addition to this, Shaw’s announced that effective Wednesday, March 18, the hours of operation for all stores will be 7 a.m. to 8 p.m. Sunday through Saturday.


“This will help ensure that our hard-working associates have enough time to unload, prepare, restock, and sanitize our stores,” the store said in a statement. 


Trader Joe’s 


Trader Joe’s has also changed its hours to give more time for cleaning and for the health and safety of its team. 


“Beginning Monday, March 16 and until further notice, all Trader Joe’s stores will be open from 9:00 a.m. until 7:00 p.m. to support our Crew Members in taking care of one another and our customers,” the company said in a statement. 




Wegmans said in a statement they are remaining open but did not mention any changes to hours of operation. 


“We want you to know, we are here for you, and our doors remain open,” the company said in a statement. “Our people are giving their very best to serve you. We recognize you may not find everything you expect at the moment and we appreciate your understanding. If we can all please consider prioritizing our most immediate needs, it will allow us to best serve the needs of our entire community. We hope you are able to find some normalcy with your family as we continue to work through this together.”




Target announced on Wednesday that they are reducing their store hours by closing at 9 p.m. daily. 


“This will help us as we replenish and deeply clean our stores for our guests,” Company CEO Brian Cornell said in a release. “And it builds on measures we shared earlier this month, including enhanced cleaning and more staffing for in-demand services that support social distancing, like Order Pickup and Drive Up.”


The store will also have a reserved time for vulnerable shoppers.  


“We’ll also reserve the first hour of shopping each Wednesday to support vulnerable guests, including the elderly and those with underlying health concerns,” Cornell said. 


In addition to these changes, Cornell said Target has fast-tracking the flow of products that are in highest demand, including food, medicine and other essentials. 


“We’ll continue to maintain limitations on in-demand items and respectfully ask all guests to consider their immediate needs and purchase accordingly so more families can find the products they need,” he concludes.


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